Advanced Servicing




Category: Service
Our professional installation partners will service your Tonal, which may include additional parts or exchanging the trainer. If an exchange is needed, they will uninstall your impacted (original) Tonal, and return it to one of Tonal's hubs. They will then install a refurbished trainer in its place so you're ready to workout again.
Check your selection
Confirm your chosen option and quantity before paying.
Delivery timing
Check the estimate before ordering for a particular date.
Standard Shipping: Handling (business days) 0–1; Transit (business days) 7–15.
Express Shipping: Handling (business days) 0–1; Transit (business days) 7–15.
View policyRefund enquiries
Contact the store with the order number and item you are asking about.
Please contact us for the refund processing timeframe before returning an item.
View policyShipping charges
Review the charge for your selected delivery service.
Standard Shipping · United States: $0.00
Express Shipping · United States: $3.99
View policyPlanning a return
Contact the store before returning an item; the policy below applies.
United States · Return window (days after delivery): 30. Return method: By mail. Return postage: Seller pays.
View policy