How to Install the Tonal Relocation Kit Step by Step

By Tonal | Published: 2026-10-13

Category: How-to Guides

Moving your Tonal? Here's the step-by-step process for uninstalling, transporting, and reinstalling your trainer at your new home, including when to book Reinstall Only.

Quick answer

To move your Tonal, choose the Relocation Kit that matches your move distance, book your installation partner, and follow the steps below to uninstall, transport, and reinstall your trainer. For moves over 50 miles, the Long Distance Move kit handles removal and prep; for shorter moves, you can uninstall yourself and book Reinstall Only at your new home. Always measure your new wall and studs before you move.

Before you book: what the Relocation Kit actually covers

The Relocation Kit is not a box of tools you install yourself. It is a service booking that pairs you with an installation partner who handles part or all of the physical work. Two options exist: Relocation (Long Distance Move) for moves greater than 50 miles, where a partner removes the Tonal from your current wall and prepares it for transport, and Reinstall Only, where you uninstall the trainer yourself, insure it with a moving company, and a partner installs it at your new address. Both options support Wide Mount Adapter Bars if your new wall requires them.

The key difference is who does the removal. If you are comfortable following Tonal's uninstall steps and your move is local or you have a trusted mover, Reinstall Only keeps your costs down. If your move is long-distance or you would rather not handle the wall removal, the Long Distance Move kit includes professional removal and prep. In both cases, you are responsible for transporting the trainer to your new home.

Measure your new space before you commit

Tonal requires specific wall and stud spacing, and your new home may not match your old one. Before you book any relocation service, confirm the installation requirements for your new location. This includes checking that the wall can support the trainer, that the studs are positioned correctly, and that you have enough clearance. If your new wall needs a different mount, the Wide Mount Adapter Bars option is available with both relocation kits. Skipping this step is the most common reason a reinstall gets delayed or requires a second visit.

Step-by-step Tonal relocation process

1. Confirm your move distance and choose the right kit: If your move is more than 50 miles, book Relocation (Long Distance Move). If it is under 50 miles and you want to handle the uninstall, book Reinstall Only. Check the product pages for current pricing and availability. Checkpoint: Do not book Reinstall Only if you are not comfortable removing the trainer from the wall yourself.
2. Measure your new wall and studs: Use a stud finder to locate studs in your new home and compare the spacing to Tonal's installation requirements. If the studs are not positioned correctly, you may need Wide Mount Adapter Bars. Confirm clearance and power outlet location. Common mistake: Assuming your new wall is identical to your old one. Measure before you move to avoid a failed installation.
3. Schedule your installation partner: For Long Distance Move, book the removal at your current home and the installation at your new home. For Reinstall Only, book only the installation at your new address. Provide accurate addresses and access details. Checkpoint: Confirm dates with both your mover and the installation partner so the trainer is not left waiting.
4. Uninstall or prepare for removal: If you booked Long Distance Move, the partner will remove the Tonal from the wall and prepare it for transport. If you booked Reinstall Only, follow Tonal's uninstall steps carefully. Keep all hardware and accessories together. Common mistake: Losing the mounting hardware. Bag and label all bolts and brackets.
5. Transport and insure your Tonal: You are responsible for transporting the trainer to your new home. Many customers insure their Tonal with their movers the same way they insure TVs. Use a reputable moving company and consider adding the Tonal to your high-value insurance list. Checkpoint: Take photos of the trainer before transport and note any existing damage.
6. Reinstall at your new home: An installation partner will visit your new home to install the trainer in your desired location. Ensure the wall is ready and the area is clear. If you ordered Wide Mount Adapter Bars, have them available for the installer. Common mistake: Not being home or not clearing the wall. The installer needs access and a clear workspace.
7. Verify setup and test your Tonal: After installation, power on the trainer and run a quick test to confirm it connects and functions. Check that the arms move smoothly and the screen responds. If anything seems off, contact Tonal support before your first workout. Next step: Update your Tonal account with your new address and recalibrate if needed.

Relocation Kit options at a glance

Relocation (Long Distance Move): For moves greater than 50 miles, an installation partner will visit your home to remove the Tonal from the wall at your current address and prepare it for transport. You will then be responsible for transporting the Trainer to your new address. Many customers insure their Tonal with their movers the same way they insure TVs. A different installation partner will visit your new home to install the Trainer. This option removes the burden of uninstalling the trainer yourself and ensures it is prepped correctly for a long move. It is the better choice if you are not comfortable with the wall removal or if your move is complex.
Reinstall Only: Many customers choose to uninstall their Tonal themselves, insure it with a moving company, and coordinate with our installation partners for reinstallation only. Once the trainer is at the new location, an installation partner will visit your home to install the trainer in your desired location. You'll want to keep the installation requirements in mind when... Reinstall Only is the lower-cost route if you can handle the uninstall and have a mover you trust. It still gives you a professional installation at the new home, which protects your warranty and ensures correct mounting.